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Can't sync my Blaze

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‎08-02-2017 23:04 - last edited on ‎08-03-2017 04:38 by Moderator Alum

‎08-02-2017 23:04 - last edited on ‎08-03-2017 04:38 by Moderator Alum

Very difficult to sync.

 

Moderator edit: Subject & word choice 

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‎08-02-2017 23:39

‎08-02-2017 23:39

Syncing can be a problem from time to time. Normally restarting the phone and then the fitbit using this procedure - https://help.fitbit.com/articles/en_US/Help_article/1186/ - sorts things out. If not, fitbit offer this troubleshooting guide:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer

‎08-03-2017 04:40

‎08-03-2017 04:40

It's great to welcome you @Karen311 and @SteveH thanks for stopping by.

 

If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. Also, keep in mind that your phone needs to be a compatible mobile device in order to properly connect your Blaze with it.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer