FitBit Blaze Frozen Screen

[RogerJ20]

My screen on my FitBit Blaze has frozen on the FitBit symbol - have tried to reset it but it didn't work... not sure what to do now so any help would be gratefully accepted!

[WendyB]

Welcome to the forums!

Doing the restart 3 times in a row sometimes helps. If it doesn't than Contact Support
http://help.fitbit.com/?cu=1

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

[AlejandraFitbit]

Welcome to the Forums @RogerJ20, thanks for troubleshooting this by yourself and @WendyB for stopping by.

I would like to know if you keep having inconveniences with your Blaze? Did the instructions provide by our friend @WendyB worked for you? 

Hope to hear from you soon. 

[RogerJ20]

@WendyB thank you for the advice but unfortunately @AlejandraFitbit it did not do it any justice! I have only had the fitbit from Christmas and very upset that its no longer working. Not sure what to do now so any help would be amazing! 

[WendyB]

@RogerJ20Please contact support

http://help.fitbit.com/?cu=1

I'm sure they will take care of you

[AlejandraFitbit]

Thanks for the update @RogerJ20. Did you get in touch with our support team as recommended by @WendyB? Did they offer you a solution for this?

See you later.