Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
You need to set it up following these instructions:
http://help.fitbit.com/articles/en_US/Help_article/1873
Hope to see you around the forums!
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Your Blaze should light up for a second with the battery screen when you initially remove it from its band and close it in its charging cage that is plugged into the USB port of an active (not asleep) computer or smart phone charging block. If it doesn't light up, ensure the row of gold connections on the back of your blaze matches up to the row in the tray you are dropping it into 😉 It only takes about 10 minutes for your Blaze to gather enough ummph for you to tap the screen and see the battery status briefly pop up. If you don't see it be sure to contact customer service to let them know what you have tried.
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @Aztek, @WendyB and @wmchapman thanks for stopping by.
I would like to know if the recommendations provided by our friends worked? You won't be able to see the battery icon until you paired the device. To set up your Blaze from your Fitbit app check this post and follow the instructions provided there.
See you around. 
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