help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to switch it on ?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-02-2017 09:00

‎08-02-2017 09:00

How to swich Fitbit on? I bought it today and it's only - Fitbit.com/setup on my screen. I try to charge it also but there is no battery sign on my screen

Best Answer
0 Votes
3 REPLIES 3

‎08-02-2017 11:19 - edited ‎08-02-2017 11:19

‎08-02-2017 11:19 - edited ‎08-02-2017 11:19

Welcome to the forums!

 

You need to set it up following these instructions:

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Hope to see you around the forums!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-02-2017 11:27

‎08-02-2017 11:27

Your Blaze should light up for a second with the battery screen when you initially remove it from its band and close it in its charging cage that is plugged into the USB port of an active (not asleep) computer or smart phone charging block. If it doesn't light up, ensure the row of gold connections on the back of your blaze matches up to the row in the tray you are dropping it into 😉  It only takes about 10 minutes for your Blaze to gather enough ummph for you to tap the screen and see the battery status briefly pop up. If you don't see it be sure to contact customer service to let them know what you have tried.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎08-03-2017 04:57

‎08-03-2017 04:57

Welcome to the Community @Aztek, @WendyB and @wmchapman thanks for stopping by.

 

I would like to know if the recommendations provided by our friends worked? You won't be able to see the battery icon until you paired the device. To set up your Blaze from your Fitbit app check this post and follow the instructions provided there.

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer