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How do I paired without a dongle?

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‎08-02-2017 10:50 - last edited on ‎08-03-2017 04:58 by Moderator Alum

‎08-02-2017 10:50 - last edited on ‎08-03-2017 04:58 by Moderator Alum

I have just bought my husband a Fitbit Blaze and am trying to set it up and it wants me to put a dongle in but it does not have one. Any ideas?

 

Moderator edit: Subject for clarity

Best Answer
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3 REPLIES 3

‎08-02-2017 11:17

‎08-02-2017 11:17

Welcome to the forums!

 

If you have windows 10 you do not need the Dongle. If not please contact support


http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-02-2017 11:17

‎08-02-2017 11:17

Best set up with your mobile device - download the fitbit app and it will walk you through set up.

Refurbished Dongles are available in the on line store should you ever want to sync with a PC, most everyone has a smart phone these days, sorry to confuse.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎08-03-2017 05:01

‎08-03-2017 05:01

It's great to welcome you @Bonner123, @WendyB and @wmchapman thanks for stopping by.

 

Our current trackers were made to be used with a computer with bluetooth or with your phone. As mentioned, if you have a computer with Windows 10 you can paired your tracker from there but my recommendation here is to set it up directly with a phone. Please take a look at our How do I set up my tracker? article, there you will be able to see the different options you have to paired your tracker.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer