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Cant get Notifications

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Hi there, Just got the blaze a few days ago and its my first Fitbit. I cant get the notifications to come on my watch. I have a Nexus 5x if that matters. The Blaze (Classic) connects just fine and music controls work great. I think went though all the steps and in my Phone when in the bluetooth screen0 itays that the Blaze and Blaze (classic) are paired. But only the Blaze (classic) is able to connect. Any help?

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Did you enable them in the settings in the app? You need to enable them for both texts and calls (and calendar) and also choose the app that you use for each, ie; dialer, messages or Hangouts.

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Welcome to the Community @CrispyQ and @SunsetRunner thanks for stopping by and providing some troubleshoot. Woman Happy If your Blaze is not receiving notifications, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications post.

 

I hope this helps, let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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@CrispyQ also go to your sounds and notifacations. Swipe down on the status bar, hold your finger on the volume then release. You want to enable show on lock screen. 

BTW: Without knowing the phone it is almost unload able to help.

 Screenshot_2016-07-24-09-40-25.png

 

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