04-12-2016 13:12
04-12-2016 13:12
I just upgraded to the Blaze from the Charge and was wondering if anyone knows how to move my history from the charge to the Blaze?
Answered! Go to the Best Answer.
Best Answer04-12-2016 13:22
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-12-2016 13:22
Hello and welcome to the forums @Becky36
When you set up your new Blaze, be sure to first sync the Charge one last time. Set up your Blaze as a replacement for the Charge, using the same account and all the history will be there. These devices pair to the email address and the history is kept on the servers on that account.
Keep on stepping!
04-12-2016 13:22
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-12-2016 13:22
Hello and welcome to the forums @Becky36
When you set up your new Blaze, be sure to first sync the Charge one last time. Set up your Blaze as a replacement for the Charge, using the same account and all the history will be there. These devices pair to the email address and the history is kept on the servers on that account.
Keep on stepping!
04-12-2016 14:03
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-12-2016 14:03
Hi Becky36,
and, besides what Odyssey13 has suggested, it wouldn't be a bad idea to remove your old Charge from your account after it's last synchronisation if you're not planning to use it in rotation with your Blaze.
Regards,
Stefan
04-12-2016 20:07
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-14-2016 06:13
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-14-2016 06:13
@Becky36 welcome to the Fitbit Community! 🙂 @Rich_Laue, @Talahthas and @Odyssey13 thanks for your cooperation! @Becky36 where you able to set up your Blaze?
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