Changing time on fitbit

[salbozer]

Can't get fitbit set to correct time.  Especially concerned because next week we go on DST.

[WendyB]

Welcome to the forums!

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to s different one. Sync it. Go back in and change it to the correct one and sync again

Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

Device will need to sync before it changes

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

[salbozer]

how do I synch it?

[AlejandraFitbit · Accepted solution]

A warm welcome to the Community @salbozer and @WendyB thanks for stopping by.

I am glad to see here that your timezone inquiry has been resolved. Now about syncing, I recommend taking a look at the How do Fitbit devices sync their data? article to have more information about how you can sync your Blaze.

But an easy way to do it, is going to the Fitbit app, tap the Blaze icon and tap Sync Now. Just make sure that you have internet connection and your Bluetooth is on.

Let me know if you need anything else. 

[Lakanbi27]

How do I change the time on the Fitbit Blaze? When I put it on the charger a few days ago, it lost several hours.

[AlejandraFitbit]

Welcome to the Community @Lakanbi27.

Regarding your question, if your tracker is showing a different time maybe it needs to sync. To more information about syncing, you can check the link I provided in my previous post.

Now to manually adjust your time, you just need to do the following from the Fitbit app:

1. From the Fitbit app dashboard, tap the Account icon.
2. Tap Advanced Settings.
3. Under Time Zone, turn off the Set Automatically option.
4. Tap Time Zone and select the correct time zone.
5. Sync your tracker.

Hope this helps, keep me posted. 

[AOSO]

Hi, I had the same problem but when traveling. The Fitbit would not change the time whenever I synced the tracker. I followed your steps and it had told me ‘you are ineligible for a Fitbit account’ whenever I would want to change the time zone.