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Charging issues

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‎07-24-2019 18:26 - last edited on ‎07-25-2019 22:29 by

‎07-24-2019 18:26 - last edited on ‎07-25-2019 22:29 by

Hello, I’m having issues with my blaze on charging. First, when i put it in the charger, the battery shows that it looks like it is charging with 1 red bar going back and forth. The moment i left the display off for 1 minute and tap it, the status bar is showing green and almost fully charge going back and forth which is obviously impossible. I tried shutting down and turn it on and it does start again to 1 red bar. I think the reason it is not charging because it becomes green after 30secs and something in the firmware prevent it to continue charging. Can anyone please in tech support help?

 

 

Moderator edit: subject for clarity

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‎07-25-2019 22:33

‎07-25-2019 22:33

Welcome to the Fitbit Community @Constrictor.  

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with charging your Fitbit Blaze. Thank you for your efforts to resolve this. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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