Charging my blaze

[Bfalk]

anyone know if the Fitbit blaze needs shut down in order to fully charge? I put mine in the charger all night and the battery is still the same. It never charged. I did leave it on, so I'm wondering if that's why?

[SteveH]

No, I charge mine ok without shutting down.

Are you charging it via a computer? If so, you might want to try using a wall charger such as a phone charger.

[AngelaMa]

Hello @Bfalk welcome to the Fitbit Community! Are you still experiencing issues with charging your Blaze? if you are did you try the advise from @SteveH? Also I would like to share some tips to maximize the battery life of your tracker. 

I'll be around if you have any questions! 🙂 

[Mukka65]

I put my blaze on charge but it does not show battery on face,so I do not know if it's charged or not.when I try to sync the update which I can't it reads the battery is flat,does any one have this problem,
.

[AngelaMa]

Hello @Mukka65 welcome to the Fitbit Community! When you charge your Blaze it will display a large battery icon for a moment then the regular battery icon will indicate it is charging. The battery of your tracker should reach a full charge in up to 2 hours. If you are experiencing issues with charging your tracker don't hesitate to reach out to customer support. They will be happy to help! 😉 

Keep me posted! 

[Rich_Laue]

a couple thoughts I have @Mukka65. Make sure when inserting the Blaze the contacts are lined up. Then try a different USB port and even a known phone wall charger.

[Mukka65]

Yes hi Angela fitbit,thanks for the help,the thing is when I put it on charge it does not show the battery icon,now this is the second blaze I have had and it's doing the same as the first.i have tried pushing all buttons but I still haven't seen the battery icon yet.so I don't know if it's fully charged or not.and I can't sync with my phone.


Sent from my Samsung Galaxy smartphone.

[Rich_Laue]

@Mukka65 could the Blaze have the www.fitbit.com/setup on the screen?
If so you won't seer a battery.

[Mukka65]

Yes the blaze is just showing the fitbit set up logo.there is no sign of a battery icon,so I don't know if it's fully charged or not,but the fitbit app is not syncing with the blaze and shows the battery as flat.can anyone help with this problem.

[Rich_Laue]

There will be no battery logo on this state, your Blaze is not syncing, because as the display shows it must first be setup.

Since you mention the phone, go to the top left and tap on the hamburger menu - devices - now press the "plus sign" and follow the prompts.

[AngelaMa]

Hello @Mukka65 and @Rich_Laue! it's great to have you here. 🙂 Thanks for the amazing cooperation @Rich_Laue 🙂 @Mukka65 it seems you are having issues with the set up process,  is your phone on the list of supported devices?  If it is please troubleshoot as instructed here. 

Let me know how it goes! 

[Mukka65]

Hi,Angela fitbit and rich laue, thanks for the help my blaze is now working,I found something on my mobile settings that I enabled not to sure what because I was so excited to see the blaze working.I will try to find out so I can let others know.

[AngelaMa]

Hello @Mukka65 thanks for your reply! 🙂 I'm glad to hear your Blaze is now working properly. Don't forget to visit our Discussions board, it's a great place to Share Your Story!

Hope to see you around more often! 🙂 

[joginski]

That was easy.  Thank you!

[AngelaMa]

Hello @joginski welcome to the Fitbit Community! It's great to have you here:) I'm glad to hear this information was helpful. Hope to see you around more often!

[Mukka65]

Hi Mukka65 back, the fitbit blaze is working fine
The only thing is the step count,I am reaching
10,000 steps everyday but I know I am not doing that many,does anyone else have this problem.

[fudge22 · Accepted solution]

You may want to check your settings. If you wear it on your dominant hand it will track steps more easily than if you wear it on your non dominant hand. You will need to adjust the settings to say you wear it on your dominant hand if that is the case. If you do activities that require lots of hand movement it can record steps even if you aren't walking around, which is the drawback of having a step counter attached to your arm.

[Rich_Laue]

@Mukka65 I agree with @fudge22 in that you might want to change the setting.

You say your not doing 10K, have you looked at your daily graph to see what time Fitbit says that you where walking? What where you doing at this time? Your Fitbit is mounted to your arm, and therefore is only able to monitor arm motions, it is looking for movements that the arm naturally would make while the feet are walking.  Your feet might not be asking but if the band are moving in a way that Fitbit thinks that the feet are, you could very well be receiving steps. 

Personally do I worry, nope, there are plenty of times during the day when my feet do move but my arms are not moving properly, as in the 3000+ steps I lose at night while at work. It all averages out, and even if it doesn't, it is still showing you your activity in relationship to yesterday activity. It will tell you that your more or less active than yesterday.

When I say it averages out, I'm comparing the readings while wearing both an arm unit and the Fitbit One on a second account. The two generally stayed close, working positions on the leaderboard throughout the day and week, with some months step totals differing by less than 100 steps.

[AngelaMa]

Hello @Mukka65, @fudge22 and @Rich_Laue, it's great to see you around! @Mukka65 did you review settings on your account as suggested by @fudge22? You can read more about the accuracy of your tracker on this help article. 

Keep me posted! 🙂 

[MacMac]

Hi. So any UL certified chargers can safely charge my blaze? Does it have to be below certain watts/amps? Thanks!