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Clock Error tried everything

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‎02-01-2017 14:26

‎02-01-2017 14:26

Hey, 

Read all the posts about clock error but had no luck 😞 tried turning blue tooth on and off. Tried changing clock face through app on phone but it will only 3/4 sync then not complete. 

 

Havent got a dongle so can't do anything on Pc. Tried turning blue tooth on and off and restarting phone. Pressed side buttons nothing's working.

 

any more advice please?

thank you xxx

 

 

 

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‎02-01-2017 15:48

‎02-01-2017 15:48

Have you shutdown both the Blaze and the Phone, removed the Blaze from your Phones Bluetooth sertings?  Made sure the Ditbit App is up to date?

Then pick a clock face and try a sync.

 

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‎02-02-2017 04:19

‎02-02-2017 04:19

A warm welcome to the Forums @EmSmith87, thanks for troubleshooting this inconvenience by yourself and @Rich_Laue thanks for stopping by.

 

Could you please be more specific about the clock error you have? Is the time on your Blaze wrong or are you receiving an error at the moment of selecting a clock face? Could you please tell me which phone you have?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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