Clock error

[Besty69]

Tried changing clock style and clock error came on screen now won't sync and can't get a clock face or do anything with it can anyone help

[AlejandraFitbit]

It's great to see you around @Besty69. Have you tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

After the restart, please try to sync it again.

Let me know the outcome. 

[ashbee]

My time is also off, by an hour. I tried restarting my Fitbit as stated. I uninstalled and reinstalled my blaze but the time is still incorrect. I even tried un-pairing the device and re-pairing. I am not sure what is going on. 

[Besty69]

done everything suggested finally linked it to my sons I pad and it seems to be ok

they don't tell you when you buy these things that it may not work on your android system

if its not a certain one and when you check on the website what product it will work on non of our devices are listed but all run a higher android than they say is required bit of a joke really wish id bought a normal watch

should of learnt after owning 2 charge hrs that both fell apart

[Besty69]

Ive synced mine to my sons ipad and it seems to be OK now
It depends what android you are running

Get Outlook for Android

[AlejandraFitbit]

Those are great news @Besty69, I am glad to hear that your tracker is now showing the correct time. If you need anything else, do not hesitate in posting it.

Now @ashbee, a warm welcome to the Community and thanks for troubleshooting this by yourself. If after the steps you tried you keep seeing the incorrect time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again. If the issue is directly with syncing, take a look at the Having trouble syncing? post and follow the instructions provided there.

Let me know the outcome.