04-16-2017 12:04
04-16-2017 12:04
I keep getting the clock error i have synced my phone I eventually get it back to a clock face then it will happen again when I put it on charge or turn it off... please help driving me crazy!!!
04-16-2017 14:09
04-16-2017 14:09
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
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04-17-2017
06:17
- last edited on
06-07-2025
06:17
by
MarreFitbit
04-17-2017
06:17
- last edited on
06-07-2025
06:17
by
MarreFitbit
Welcome to the Forums @Jadeleigh and @WendyB thanks for stopping by.
As recommended by our friend, please restart your Blaze. Also, I recommend changing your clock face by doing the following from your Fitbit app:
1. Tap the Blaze icon in the upper right corner
2. Slide down and tap Clock Display
3. Select another clock face
4. Sync
Then you can go back to the clock face you prefer.
Let me know the outcome.
04-18-2017 01:26
04-18-2017 01:26
04-19-2017
04:47
- last edited on
06-07-2025
06:17
by
MarreFitbit
04-19-2017
04:47
- last edited on
06-07-2025
06:17
by
MarreFitbit
Thanks for the information @Jadeleigh. Could you please provide me with a picture of the error that you are seeing?
Hope to hear from you soon.
04-19-2017 17:16
04-20-2017
04:23
- last edited on
06-07-2025
06:17
by
MarreFitbit
04-20-2017
04:23
- last edited on
06-07-2025
06:17
by
MarreFitbit
Thanks for the attachment @Jadeleigh, at this point, I recommend keeping an eye on your inbox for further instructions.
See you around.