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Clock error

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I keep getting the clock error i have synced my phone I eventually get it back to a clock face then it will happen again when I put it on charge or turn it off...  please help driving me crazy!!! 

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Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Welcome to the Forums @Jadeleigh and @WendyB thanks for stopping by.

As recommended by our friend, please restart your Blaze. Also, I recommend changing your clock face by doing the following from your Fitbit app:

1. Tap the Blaze icon in the upper right corner
2. Slide down and tap Clock Display
3. Select another clock face
4. Sync

Then you can go back to the clock face you prefer.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hi I have reset multiple times synced different clock faces etc and it
still continues to happen. I can eventually get a clock up then 10 mins
later I'm back to the error. Help!
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Thanks for the information @Jadeleigh. Could you please provide me with a picture of the error that you are seeing? 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Capture.PNG

 

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Thanks for the attachment @Jadeleigh, at this point, I recommend keeping an eye on your inbox for further instructions.

See you around. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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