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Clock faces disappeared

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‎02-21-2017 18:45 - last edited on ‎02-22-2017 03:12 by Moderator Alum

‎02-21-2017 18:45 - last edited on ‎02-22-2017 03:12 by Moderator Alum

I've been using one of the newer clock faces for over a week now. Synced my blaze tonight, and it forced me to change it because it was no longer available. ALL of the newer clock faces have disappeared. 

 

Is there any way to get the newer options back?

 

Moderator edit: Subject for clarity 

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‎02-21-2017 20:50

‎02-21-2017 20:50

There are no new Clock faces.

 

Its been rumored that there will be some with the next release. But we dont know when that will be.

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-22-2017 03:11

‎02-22-2017 03:11

It's great to welcome you @AlexarH and @WendyB thanks for stopping by.

 

Could you please be more specific about this inconvenience? Are you receiving an error at the moment of selecting a specific clock face? In the meantime, you can try to setup your Blaze as a new device by doing the following from a computer:

 

  1. Click the Fitbit Connect icon located near the date and time on your computer.
  2. Click Open Main Menu.
  3. Click Set Up A New Fitbit Device.
  4. Click Existing User and log in to your account.
  5. Choose your tracker and follow the onscreen instructions to continue.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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