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Clock faces on Blaze are showing a wrong date format

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‎12-22-2019 23:28 - last edited on ‎12-23-2019 06:52 by Fitbit Moderator

‎12-22-2019 23:28 - last edited on ‎12-23-2019 06:52 by Fitbit Moderator

Is anyone else having an issue where the moment, nautical & flare faces are showing day - month rather than the demo face month - day format ? I’ve tried different phones iPhone SE/iPhone 7 and played with all the units under advanced and still it won’t show correct. I reached out to support but because I didn’t buy it new from a retailer I’m not worth wasting time on. Thanks guys.

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎12-23-2019 06:28

‎12-23-2019 06:28

Hi there @TaurianBlazeCDN, welcome to the Community Forums. I am sorry to hear that you are going through this situation. I appreciate your feedback for the Fitbit trackers.

 

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. Since you've contacted our Support Team in regards to this, my best recommendation is to contacted them back. 

 

The available clock faces for Fitbit Blaze are the following ones (the stats should be displayed as shown in the image):

 

blaze clock facess.png

 

Let me know if there's anything else I may do to help you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-23-2019 12:24 - edited ‎12-30-2019 17:34

In response to MarreFitbit

‎12-23-2019 12:24 - edited ‎12-30-2019 17:34

Hello...as I said...it’s not under warranty so they are no longer assisting me.

 

Am I really the first person this is happening to ?

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‎12-28-2019 09:02

In response to TaurianBlazeCDN

‎12-28-2019 09:02

*cricket chirp*

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‎01-02-2020 22:46

In response to MarreFitbit

‎01-02-2020 22:46

Hello...

 

I wanted to clarify that you want me to .....contact support back after I have said that they do not want to support me because it was not bought from a retailer & do not feel they are responsible to resolve this.

 

I am also curious as it seems by your profile you are an admin or moderator

yet your reply was:

 

Since you've contacted our Support Team in regards to this, my best recommendation is to contacted them back. 

 

... contacted them back ???

 

Are you using a language translator to reply to threads ?...as in English is not your primary language....just curious.

 

Thank you

 

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