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Clock time is out by over 90 mins

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‎07-06-2016 01:56

‎07-06-2016 01:56

Really frustrated - my blaze tells me its 8..20 when its  9.55 - the problem has been there for three days despite checking time zone and syncing etc. It's great to know my steps and heart rate but a pain to have to get phone out to tell the time - especially as i am leading classes and have had to admit to them my blaze is not working! Not a good advert.

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‎07-06-2016 04:56

‎07-06-2016 04:56

@blazenovice  Some people have found if you change the time zone to  a different one, then syncing, then going back and changing to correct time zone and syncing again has helped.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎07-06-2016 14:06

‎07-06-2016 14:06

Happened to my mother in law's charge hr.  What we ended up doing was remove the tracker from the account, reset the tracker, and add it back.  

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‎07-07-2016 11:17

‎07-07-2016 11:17

Hi @blazenovice thanks for coming to Community with your question!

 

Please visit this help article about how to change the time on your tracker. Thank you @Incognito and @Kmransom123 for your help. 

 

Let us know if that helped!

Callie | Community Moderator, Fitbit
Want to join the Fitbit Community Council? Apply here.
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