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Connecting issues

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‎04-27-2017 07:18

‎04-27-2017 07:18

My blaze fitbit I believe is connecting to my co worker blaze 

im recieving her messages

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Accepted Solutions

‎04-27-2017 09:38

In response to Maryk01

‎04-27-2017 09:38

I would like to suggest trying to restart your tracker as explained in this article. And if that does not fix it, try to pair it again with your phone via the app. I hope it works.

Karolien | The Netherlands

View best answer in original post

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4 REPLIES 4

‎04-27-2017 07:39

‎04-27-2017 07:39

It's not possible for Blazes to connect to each other and transfer messages. Similarly, messages will only be sent from the phone that the Blaze is paired with so accidental transmission isn't a realistic possibility.

 

Is it possible you've swapped Blazes in error?

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎04-27-2017 08:32

In response to MikeF

‎04-27-2017 08:32

No. My balze is on my arm until i lay down, nothing is 100% its possibe its happening 

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0 Votes

‎04-27-2017 09:05

In response to Maryk01

‎04-27-2017 09:05

We both have fitbit Blaze and I am seeing her messages frim time to time

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0 Votes

‎04-27-2017 09:38

In response to Maryk01

‎04-27-2017 09:38

I would like to suggest trying to restart your tracker as explained in this article. And if that does not fix it, try to pair it again with your phone via the app. I hope it works.

Karolien | The Netherlands

Best Answer