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Connection dropping when app is closed?

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My phone (iPhone se) is dropping connection with my blaze every time I close the Fitbit app. When I open the app it finds it again but out of habit every now and then I close all my background apps and then the phone is constantly searching for the blaze on the Bluetooth screen but it won't find it. Anyone else have this issue?

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Have you set Notifications up?

 

Without these, there's no need for the phone to maintain contact with the Blaze so this behaviour would be normal. If notifications have been set up, perhaps disabling and then re-enabling them again would correct matters?

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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Thank you! That wasn't actually what it was but in working through that I worked out that I hadn't paired the phone and blaze properly within the Fitbit app. All seems fine now.

Sent from my iPhone
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