05-29-2018
09:59
- last edited on
05-30-2018
04:54
by
AlejandraFitbit
05-29-2018
09:59
- last edited on
05-30-2018
04:54
by
AlejandraFitbit
I switched my Blaze to the Versa and now I want to give it to my son. He's 10 so I can't create an account for him but I want to create a child account so that he can use it. When I try, only the Ace comes up. How do I create a child account so that he can use the Blaze?
Moderator edit: Subject
05-29-2018 23:59
05-29-2018 23:59
I'm afraid you can't. The Ace is the only fitbit you can use to set up a child account.
05-30-2018 04:57
05-30-2018 04:57
A warm welcome to the Community @AcadiaMedia and @SteveH thanks for stopping by.
As mentioned by our friend here, Fitbit Ace is the only tracker Fitbit has for kids and, therefore, is the only one that a kid account will accept. The Blaze can be set up only on a regular account for anyone who meets the minimum age requirement in your country.
For more information check the help article How do I manage my Fitbit family account?.
Catch you later.
05-30-2018 06:54
05-30-2018 06:54
Is there any plans to change this in the future? Kids are a lot more tech savvy these days and having the options to do this makes a lot of sense. Sort of the end user experience and making products for all that stretch across your products.
05-31-2018 04:06
05-31-2018 04:06
Regarding your question @AcadiaMedia, I don't have this type of information, but you can take a look at the Aloud more watches than Ace to family account request, vote for it and leave your comment.
See you around.
05-26-2019 03:24
05-26-2019 03:24
To be able to not pass on your old Fitbit to your child is just ridiculous! Money making no doubt is the driver. .
08-04-2019 05:38
08-04-2019 05:38
Agreed
This is the daftest thing I have come across in a while.
This is a simple software issue and there is no reason other that $$$ to not be able to pass on a Fitbit to a child!
10-08-2019 17:38
10-08-2019 17:38
are there any plans to change this in the near future?
this makes the software difficult to manage. I have to set up a separate account for my 11 year old?
11-01-2019 16:12
11-01-2019 16:12
So I guess, I should lie about her age in order For my kid to use my old blaze. Wow
11-02-2019 12:39
11-02-2019 12:39
Yes, if you want to bypass laws that say Fitbit can't monitor and collect information from a minor, you'd have to lie and set your child up with their own account.
11-03-2019 06:21
11-03-2019 06:21
Its not FitBit
Its Children’s Online Privacy Protection Act (COPPA)
Wendy | CA | Moto G6 Android
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11-03-2019 07:30
11-03-2019 07:30