02-01-2017 14:32
02-01-2017 14:32
I found this problem last night, that I can swipe down for music control, and swipe up for notifications, but I can't swipe between the different screens like "today" or "alarms" or "settings". Very confused, any help is appreciated.
Answered! Go to the Best Answer.
02-01-2017 15:50
02-01-2017 15:50
Have you tried a restart yet? Hold in both the left and lower right buttons, you might need to do it a few times.
02-01-2017 15:50
02-01-2017 15:50
Have you tried a restart yet? Hold in both the left and lower right buttons, you might need to do it a few times.
02-01-2017 15:53
02-01-2017 15:53
Just figured out how to restart using the buttons before I saw your post! Thanks for posting though, I was worried I somehow damaged it.
02-01-2017 19:47
02-01-2017 19:47
This is solution to get back to normal mode but this happens all the time for me.
02-02-2017 04:15
02-02-2017 04:15
Welcome to the Community @Brjann, @Spongie great to see you around and @Rich_Laue thanks for stopping by.
@Spongie I am glad to hear that your tracker is now working properly and @Brjann have you tried our friend's recommendation? If you haven't, please try to restart your Blaze. If this procedure doesn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.
Let me know the outcome.
04-26-2017 17:00
04-26-2017 17:00
Great solution. Only took 1 try. Thank you!
04-26-2017 20:53
04-26-2017 20:53
My Blaze had to be replaced
04-27-2017 05:08
04-27-2017 05:08
A warm welcome to the Community @Charita, I am glad to hear that your Blaze is now working, if you need anything else do not hesitate in posting it. I am also glad to hear that you will be receiving a new tracker @Brjann, at the moment of receiving the replacement, you just need to do the following from your Fitbit app to set it up:
See you around.
11-02-2019 17:48
11-02-2019 17:48
Same issue with me. I tried it and it works! Thanks!
11-03-2019 08:06
11-03-2019 08:06
Hey @Joyc3d, welcome to the Community.
I am glad to see here that the instructions provided worked and that your tracker is now working properly. If there is anything else we can help you with, do not hesitate to post it.
Happy stepping! 😉