Unable to swipe between screens

[Spongie]

I found this problem last night,  that I can swipe down for music control, and swipe up for notifications, but I can't swipe between the different screens like "today"  or "alarms"  or "settings". Very confused, any help is appreciated. 

[Rich_Laue · Accepted solution]

Have you tried a restart yet? Hold in both the left and lower right buttons,  you might need to do it a few times.

[Spongie]

Just figured out how to restart using the buttons before I saw your post!  Thanks for posting though, I was worried I somehow damaged it. 

[Brjann]

This is solution to get back to normal mode but this happens all the time for me. 

[AlejandraFitbit]

Welcome to the Community @Brjann, @Spongie great to see you around and @Rich_Laue thanks for stopping by.

@Spongie I am glad to hear that your tracker is now working properly and @Brjann have you tried our friend's recommendation? If you haven't, please try to restart your Blaze. If this procedure doesn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

Let me know the outcome. 

[Charita]

Great solution. Only took 1 try.  Thank you!

[Brjann]

My Blaze had to be replaced

[AlejandraFitbit]

A warm welcome to the Community @Charita, I am glad to hear that your Blaze is now working, if you need anything else do not hesitate in posting it. I am also glad to hear that you will be receiving a new tracker @Brjann, at the moment of receiving the replacement, you just need to do the following from your Fitbit app to set it up:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

See you around. 

[Joyc3d]

Same issue with me. I tried it and it works! Thanks!

[AlejandraFitbit]

Hey @Joyc3d, welcome to the Community.

I am glad to see here that the instructions provided worked and that your tracker is now working properly. If there is anything else we can help you with, do not hesitate to post it.

Happy stepping! 😉