05-29-2018
09:59
- last edited on
05-30-2018
04:54
by
AlejandraFitbit
05-29-2018
09:59
- last edited on
05-30-2018
04:54
by
AlejandraFitbit
I switched my Blaze to the Versa and now I want to give it to my son. He's 10 so I can't create an account for him but I want to create a child account so that he can use it. When I try, only the Ace comes up. How do I create a child account so that he can use the Blaze?
Moderator edit: Subject
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A warm welcome to the Community @AcadiaMedia and @SteveH thanks for stopping by.
As mentioned by our friend here, Fitbit Ace is the only tracker Fitbit has for kids and, therefore, is the only one that a kid account will accept. The Blaze can be set up only on a regular account for anyone who meets the minimum age requirement in your country.
For more information check the help article How do I manage my Fitbit family account?.
Catch you later. ![]()
Is there any plans to change this in the future? Kids are a lot more tech savvy these days and having the options to do this makes a lot of sense. Sort of the end user experience and making products for all that stretch across your products.
05-31-2018
04:06
- last edited on
05-27-2025
05:08
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-31-2018
04:06
- last edited on
05-27-2025
05:08
by
MarreFitbit
Regarding your question @AcadiaMedia, I don't have this type of information, but you can take a look at the Aloud more watches than Ace to family account request, vote for it and leave your comment.
See you around. ![]()
Agreed
This is the daftest thing I have come across in a while.
This is a simple software issue and there is no reason other that $$$ to not be able to pass on a Fitbit to a child!
are there any plans to change this in the near future?
this makes the software difficult to manage. I have to set up a separate account for my 11 year old?
Yes, if you want to bypass laws that say Fitbit can't monitor and collect information from a minor, you'd have to lie and set your child up with their own account.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Its not FitBit
Its Children’s Online Privacy Protection Act (COPPA)
Wendy | CA | Moto G6 Android
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