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Dashboard not showing steps

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‎01-08-2018 11:09 - last edited on ‎01-10-2018 06:03 by Moderator Alum

‎01-08-2018 11:09 - last edited on ‎01-10-2018 06:03 by Moderator Alum

It's charged, I wore it all morning, it reminded me how many more steps I needed for the hour, but when I synced to my computer, the Dashboard shows no steps for today ... any ideas?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎01-10-2018 06:05

‎01-10-2018 06:05

It's great to welcome you @moggie1!

 

I have experienced this before and what I do is to refresh the Dashboard, have you tried this? If you haven't, I recommend trying this. Also, are you double checking that your Blaze is syncing like it should? If the issue is with syncing, I suggest taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎05-03-2018 05:26

In response to AlejandraFitbit

‎05-03-2018 05:26

Hi, I have a similar problem: my Dashboard page doesn't show steps anymore. I don't think it's a syncing problem because I still see all the results from my sleep on the sleep page. Any solution please?

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