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Fitbit Blaze not turning on

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‎04-30-2018 05:58 - last edited on ‎05-03-2018 07:56 by Moderator Alum

‎04-30-2018 05:58 - last edited on ‎05-03-2018 07:56 by Moderator Alum

Screen just went black and wont turn on again! Just got it as present few weeks ago. Battery is full just charged and on app shows full aswell? Not sure whats going on??

 

Moderator edit: Updated subject for clarity

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‎05-03-2018 07:56

‎05-03-2018 07:56

Hey there @Katlyn86. Good to see you in the Fitbit Community Forums! 🙂

 

I'm sorry to hear that your Blaze is not turning on despite the battery showing as being full.

 

Have you by any chance tried to restart your tracker? If not, you can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and see if this brings your tracker back on.

 

If this doesn't work, let me know and I'll be happy to see what other options are available to get you back on track! I'll be looking forward for your reply.

Ferdin | Community Moderator, Fitbit

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