08-17-2016 02:17
08-17-2016 02:17
Answered! Go to the Best Answer.
08-23-2016 05:26
08-23-2016 05:26
Hi @miekeb, good to see you around!
If your tracker has been doing the same thing and you've read @Rich_Laue suggestions, I would recommend, first check the time on your phone to make sure time and date are correct. After that, go to the Fitbit app, tap on Account at the lower right corner and then go down to advanced settings. Here, on the time zone, choose automatic for it to adjust to your phone's time and date and then just get the tracker to sync.
If none of this works, the other thing I can think of would be setting up your tracker as a new device. For this, go again to the Account section and here go down to "Set up a new device". Follow the on-screen instructions and after the tracker has been paired again, see how it goes.
Let us know if you need more help!
Help others by giving votes and marking helpful solutions as Accepted
08-17-2016 07:06
08-17-2016 07:06
For clarity @miekeb when you say yesterday's data, is it showing yesterday's date or is it a case of not resetting at midnight and today's data is being added to yesterdays?
By any chance did you change timezones around midnight? Other things at could do this is doing an update that crosses midnight, possibly having the tea Lee turned off at the time, or have a time change adjustment and the tracker did not see the midnight.
08-17-2016 07:15
08-17-2016 07:15
08-17-2016 09:23
08-17-2016 09:23
08-23-2016 05:26
08-23-2016 05:26
Hi @miekeb, good to see you around!
If your tracker has been doing the same thing and you've read @Rich_Laue suggestions, I would recommend, first check the time on your phone to make sure time and date are correct. After that, go to the Fitbit app, tap on Account at the lower right corner and then go down to advanced settings. Here, on the time zone, choose automatic for it to adjust to your phone's time and date and then just get the tracker to sync.
If none of this works, the other thing I can think of would be setting up your tracker as a new device. For this, go again to the Account section and here go down to "Set up a new device". Follow the on-screen instructions and after the tracker has been paired again, see how it goes.
Let us know if you need more help!
Help others by giving votes and marking helpful solutions as Accepted