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Didn't record sleep properly

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‎08-07-2019 13:34 - last edited on ‎08-14-2019 17:47 by Fitbit Moderator

‎08-07-2019 13:34 - last edited on ‎08-14-2019 17:47 by Fitbit Moderator

Hi all. This morning I missed my alarm and later in the day I thought I'd check my sleeep and noticed my Fitbit said I woke at 05:08 but I woke at 06:35. 

It didn't disconnect and tracked my steps after this and heart rate when walking. 

Any ideas? 

 

Moderator edit: updated subject for clarity

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‎08-14-2019 17:46

‎08-14-2019 17:46

Welcome to the Fitbit Community @katy-1. Sorry for the delayed response.

 

I regret to hear that your Fitbit Blaze didn't register your sleep properly. If you haven't done it already, please be so kind to perform a restart by following these instructions.

 

In addition, you can go online to fitbit.com > Settings > Devices > Sleep Tracking. If you have it Normal, please change to Sensitive and sync. Then go back to Normal and sync.


Please let me know if you have any question.

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