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Different exercise results and not showing map

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‎06-06-2018 08:59 - last edited on ‎06-08-2018 05:31 by Moderator Alum

‎06-06-2018 08:59 - last edited on ‎06-08-2018 05:31 by Moderator Alum

Hi, I’m only new to attempting running. So my three recent runs I have used my Blaze watch, exercise function to record my details, I also have my phone on me to work with the GPS. I have done the same route three times and each time it comes up with a completely different distance and it will never show me the actual map of what I have done.

 

I’ve used two other apps on my phone which again use the phone GPS which seem to work fine, but not the Fitbit. So, does anyone have any solutions to this?

 

 

Moderator edit: subject for clarity

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‎06-08-2018 05:34

‎06-08-2018 05:34

A warm welcome to the Community @Antollo.

 

If you are having issues with the GPS connected feature, I recommend taking a look at the Why isn't GPS working on my Fitbit device? help article and follow the instructions provided there. If you keep seeing that your information isn't correct and that your map isn't there, feel free to provide me with some screenshots.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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