help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance Setting Changes

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2016 14:31

‎05-12-2016 14:31

Okay I have set 3 times now my Profile to Feet and Inches and saved them.  Then suddenly a few days later it will revert to Kilometers.  Anyone know why this keeps happening?

 

Thanks,

Andhanni - North Georgia Area - Fitbit Blaze - "No. Try not. Do... or do not. There is no try." - Yoda
Best Answer
0 Votes
3 REPLIES 3

‎05-14-2016 05:42 - edited ‎05-14-2016 05:42

‎05-14-2016 05:42 - edited ‎05-14-2016 05:42

Hello @Andhanni, hope you are having a great day! I haven't heard any report of this so far so I would like to ask some questions: Are you still experiencing this issue?  Are you using a computer or mobile device to change your settings? Any additional informaiton will be helpful 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes

‎05-14-2016 20:11

In response to AngelaMa

‎05-14-2016 20:11

Hi @AngelaMa

 

I use both the computer and the mobile app for different things.  I record Water and Food with the mobile app along with Syncing my Blaze.  But I use the computer to check the dashboard, and set the defaults on my blaze as I could never figure it out on the Smartphone.

 

Hope this helps some if not let me know what else you all need.  All I can say is it is fustrating at times to see on the Mobile App that I am in KM instead of miles and other items over on the dashboard too.

Andhanni - North Georgia Area - Fitbit Blaze - "No. Try not. Do... or do not. There is no try." - Yoda
Best Answer
0 Votes

‎05-20-2016 06:46

In response to Andhanni

‎05-20-2016 06:46

Hello @Andhanni hope you are having  a great day! Thanks for the information I will keep an eye on any report about this issue and let know if I have any update. 

 

Thanks for stopping by! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer