help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise tracking confusing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2016 14:06

‎05-19-2016 14:06

After I finish a bike ride, I get two entries into my log. One is for the time the ride started until it ended. Another is always one hour later but has the same description and different heart rate data and calories burned. I don't understand.
Best Answer
0 Votes
1 REPLY 1

‎05-23-2016 07:14 - last edited on ‎03-25-2025 08:53 by Fitbit Moderator

‎05-23-2016 07:14 - last edited on ‎03-25-2025 08:53 by Fitbit Moderator

Hi there @Rewgupko. Good to see you around! 🙂

I'm wondering if by any chance you're tracking your bike ride with another app that might  be connected to Fitbit. If that's the case, it can be that since you're logging it from  Fitbit and from the other app, you're getting a doubled activity log so make sure you're just recording it from either Fitbit or from the other app for it to sync the activity to your Fitbit activity log.

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes