Inaccurate kilometre reading

[Andih17]

I have just bought a blaze Fitbit. It seems that the kilometre reading is inaccurate. I think it is giving me the distance in miles but says it's in kilometres. Any suggestions to fix this problem would be greatly appreciated.

[FerdinandFitbit]

Hi there @Andih17. Welcome to the  Fitbit Community! 🙂

I'd recommend making sure that the units are set to miles on your settings. For this, go to the account section at the lower right corner of the app. Scroll down to advanced settings and in units, choose "Feet, Miles" for length. Also for more accurate results, be sure to enter your stride length.

To measure your walking stride length:

1. Go to a track or some place where you're sure of the distance.
2. Count your steps as you walk across that distance, making sure you travel at least 20 steps.
3. Divide the total distance (in feet) taken by the number of steps to get your stride length.

Your running stride can be calculated the same way if you run instead of walk.

To adjust your stride lengths using the Fitbit app, go to Account and find the Stride Length setting.

To adjust your stride lengths using the fitbit.com dashboard, click the gear icon in the top right and go to Settings > Personal Info. The stride length fields are in the Body Info section.

The changes take effect after you sync your tracker.