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Firmware update disappeared

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‎09-12-2016 12:08 - last edited on ‎11-14-2018 17:25 by Moderator Alum

‎09-12-2016 12:08 - last edited on ‎11-14-2018 17:25 by Moderator Alum

i got notification of the new update - then it disappeared !! where has the update gone??Smiley Sad

 

 

 

Moderator edit: subject updated for clarity 

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‎09-12-2016 12:10

‎09-12-2016 12:10

Hi @scottietdog - It was erroneously rolled out to all users. It has since been pulled back and will be sent out again in waves.

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‎09-12-2016 12:10

‎09-12-2016 12:10

Hi @scottietdog - It was erroneously rolled out to all users. It has since been pulled back and will be sent out again in waves.

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‎09-12-2016 12:18

In response to Ozzie65

‎09-12-2016 12:18

wish i would have looked here before i called! that explanation i understand completely. i, however, was very frustrated with the agent over the phone eho kept checking with his supervisor snd telling me it was only for new blaze special edditions, which i know is not true.

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