04-30-2018
11:31
- last edited on
05-06-2018
06:47
by
FerdinandFitbit
04-30-2018
11:31
- last edited on
05-06-2018
06:47
by
FerdinandFitbit
sometimes it changes to blue dots on a red background, it will not re-boot either. The green lights on the back (heart rate) no longer flash either.
Moderator edit: Clarified subject
Best Answer05-06-2018 06:47
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-06-2018 06:47
Hi there @dazzah70. Great to see you in the Fitbit Community Forums! 🙂
I'm sorry to hear that your tracker will not respond and thanks a lot for trying to reboot it!
I have escalated your case to the Support Team for them to help you out with this and if you need anything else, let me know! Please keep an eye on your inbox for further instructions!
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Best Answer