06-15-2018 10:04
06-15-2018 10:04
Not sure whats going on, my fit bit I use 4 times a week on the stairmaster at the gym. I start the activity and it counts cals burned during that session. The other day I noticed is was counting my last 5 mins as 1 cal burned per min which was inaccurate. The next day I noticed it stopped counting half way through my session. Today, it never counted. It stayed at 0 cals the entire session. Any help would be appreciated. Thanks.
06-17-2018 07:20
06-17-2018 07:20
@cassjeanb Try restarting your tracker. Some users recommend restarting your tracker 2-3 times in succession to see if that fixes your problem.
Does the issue only affect calories or does it also affect steps? Can you post a screen shot of a workout so we have more information?
I am also moving your thread to the Blaze forum. This seems to be more of a tracker issue rather than a dashboard issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.