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Fit bit blaze stopped counting cals burned during exercise

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Not sure whats going on, my fit bit I use 4 times a week on the stairmaster at the gym. I start the activity and it counts cals burned during that session. The other day I noticed is was counting my last 5 mins as 1 cal burned per min which was inaccurate. The next day I noticed it stopped counting half way through my session. Today, it never counted. It stayed at 0 cals the entire session. Any help would be appreciated. Thanks.

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@cassjeanb  Try restarting your tracker.  Some users recommend restarting your tracker 2-3 times in succession to see if that fixes your problem.

 

Does the issue only affect calories or does it also affect steps?  Can you post a screen shot of a workout so we have more information?

 

I am also moving your thread to the Blaze forum.  This seems to be more of a tracker issue rather than a dashboard issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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