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FitBit Blaze Heart Rate Monitor not working

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‎01-06-2017 04:00

‎01-06-2017 04:00

Hi I brought my fitbit blaze watch 2 days ago and since I've got it my heart rate monitor isn't working when I switch it to auto it's just 2 blank lines and when I turn it on it just says the number 70 any help because I would like to fix this issue to be able to keep track of my heart rate whilst exercising many thanks!!

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‎01-07-2017 08:38 - last edited on ‎12-03-2025 08:53 by Fitbit Moderator

‎01-07-2017 08:38 - last edited on ‎12-03-2025 08:53 by Fitbit Moderator

A warm welcome to the Community @Molehole! The heart rate will change during the day if you're moving or doing a different activity. Usually, when I'm sitting at my desk my heart rate reading will maintain between 70 to 80. 

When the setting is automatically, then you need to make sure that you're wearing your Blaze properly so it can give you heart rate readings. You may want to check this article What should I know about my heart rate data?.

Additionally, you can also try restarting your tracker. 

Hope this helps! Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-21-2017 00:13

In response to SilviaFitbit

‎01-21-2017 00:13

Hi, 

I am having the same problem as @Molehole.  Looking on my Fitbit app, it has been happening for a while now. 

 

I have restarted numerous times. 

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