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Sync issues after not using the device for a while

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‎01-06-2017 22:08 - last edited on ‎01-30-2019 18:27 by Moderator Alum

‎01-06-2017 22:08 - last edited on ‎01-30-2019 18:27 by Moderator Alum

Cannot sync after long non use a week

 

 

Moderator edit: subject updated for clarity 

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3 REPLIES 3

‎01-07-2017 08:50

‎01-07-2017 08:50

Hey there @Ramirc! Please try this syncing troubleshoot. This should resolve the issue that you're having. 

 

Hope this helps! Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-12-2017 16:49

In response to SilviaFitbit

‎01-12-2017 16:49

 

Still cannot sync my blaze. Now I cannot even add it to my app.

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‎01-21-2017 14:03

In response to Ramirc

‎01-21-2017 14:03

Thanks for the troubleshoot that you've done @Ramirc! In this case, I would like you to contact Customer Support so they can further assist you. Just make sure to let them know the troubleshoot that you did. 

 

Hope this helps! Let me know how it goes. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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