07-04-2016 20:35 - last edited on 07-05-2016 04:31 by SunsetRunner
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
First off its a really bad idea to post you phone number. I would edit the post and remove it
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Yikes. If the restart process doesn't work, and it is a paper weight; definitely utilize the link above to check out customer support/services.
Best Answer