05-30-2018 14:25
05-30-2018 14:25
I don’t know why my Blaze will not sync. Bluetooth is on, software is up to date, location on, it sync at 5:00 a.m. but it will not sync now 12 hours later ugh this is frustrating. I even signed in on my desktop to try to sync it wouldn’t do it.
Marlo frustrated in Indianapolis
06-01-2018 07:57
06-01-2018 07:57
A warm welcome to the Community @Madison888! I've moved your post to this board because it's more related to the topic.
I appreciate the details you've mentioned. I would like you to try this syncing troubleshoot and also make sure you have the latest version of the app which is 2.72.1 for Anrdoid.
Hope this helps! Keep me posted.
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06-01-2018 12:46
06-01-2018 12:46
06-02-2018 08:04
06-02-2018 08:04
Hey there @Madison888! Thank you for letting me know that you contacted Customer Service and it got resolved.
Hope you can continue enjoying your Blaze!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.