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Fitbit Blaze not working properly

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‎06-02-2018 03:35

‎06-02-2018 03:35

My blaze hasn't been tracking sleep or heart rate overnight for nearly a week. The battery is only lasting up to two days long. As well as this, the music control will not connect to my android phone. I have gone through all the troubleshooting processes and read other forums and solutions of what I should do, but nothing seems to be working. What should I do?

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‎06-02-2018 06:14

‎06-02-2018 06:14

Do you play a lot of music with it as that will drain the battery.

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1


If that doesn't help Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

 

 

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Wendy | CA | Moto G6 Android

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