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Fitbit Blaze Band

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‎03-19-2018 15:45 - last edited on ‎03-20-2018 05:43 by Moderator Alum

‎03-19-2018 15:45 - last edited on ‎03-20-2018 05:43 by Moderator Alum

the band for the blaze is poorly made & breaks 2-3 times per year. Customer service will NOT replace & does not stand behind their product.

 

Moderator edit: Clarified subject

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‎03-20-2018 05:47 - edited ‎03-20-2018 07:09

‎03-20-2018 05:47 - edited ‎03-20-2018 07:09

Hi there @mancuso. Welcome to the Community Forums! 🙂

 

I'm sorry to hear about your band 😕 Now, this will all depend on your warranty status which covers you for one year. If you're under warranty, our  team will go head and replace the band without a problem, so if they didn't offer a replacement I would say it would be because of your current warranty status.

 

If there's any other thing I can help you with, let me know and I'll be happy to help!

Ferdin | Community Moderator, Fitbit

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‎03-20-2018 14:17

In response to FerdinandFitbit

‎03-20-2018 14:17

I spoke w/ somebody last night. Terribly unhelpful offering no solutions 

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