Fitbit Blaze Experience

[Latrell787]

I bought my Fitbit Blaze several months ago and have had nothing but problems from the beginning. I initially thought that I could not pair the Blaze after the first time I had to charge it was due to the fact that I had an older phone. I have since upgraded my phone and it still will not pair. I emailed customer service to get the usual generic email that I have tried a million times before. I have explained the situation and I received a second email telling me that I cannot pair the Blaze because it is not linked to my account! I am livid t say the least. I spent $200 for this piece of crap and I have read other reviews with the same issue. I will never purchase anything from this company again. I have purchased an Aria and two other charges but I thought I was upgrading....not!

[WendyB]

The first thing you should check is if your phone is supported

https://www.fitbit.com/devices

If not it can be setup on a computer until it is

http://help.fitbit.com/articles/en_US/Help_article/1873

you dont say what things you have done to resolve it other wise we might be able to help

[Latrell787]

It is a Samsung 8+.