05-30-2018 00:45
05-30-2018 00:45
I recently got a Fitbit blaze and have been loving it ever since. I just went on a vacation with my family and the touch screen stopped working, I have tried resetting it multiple times and am worried it will not work again. I love the watch but this problem has rendered it useless to me unless I can fix it. If anyone knows what’s wrong or can help please let me know.
05-31-2018
07:40
- last edited on
05-12-2025
11:11
by
MarreFitbit
05-31-2018
07:40
- last edited on
05-12-2025
11:11
by
MarreFitbit
Hi there @EjStrobl. Great to see you in the Fitbit Community Forums! 🙂
I'm sorry you're having problems with your display not working. Thanks a lot for what you've tried to get it to work though!
In this situation, I don't think there's much else that can be done on your end, so I've gone ahead and escalated your case to the Support Team for them to help you out with this and get you back on track! Please just keep an eye on your inbox for more instructions and if you need anything else, I'm here to help!
Help others by giving votes and marking helpful solutions as Accepted
05-31-2018 17:16
05-31-2018 17:16
I just started having the same issue this week.
05-31-2018 18:32
05-31-2018 18:32
Thank you so much hopefully I can fix it
06-04-2018 18:26
06-04-2018 18:26
Also, the band is coming apart where the screws attach the band.
06-04-2018 23:29
06-04-2018 23:29
I have had the same issue - happens every few days.
it goes to the steps screen & won't change.
the way i have fixed it is to put in the charger - the screen then reverts to the time screen.
06-05-2018 06:06
06-05-2018 06:06
Wow I am having the same issue sometimes and now my screen is just black although vibration is working. Very disappointed the Fitbit site isn’t even selling this model anymore they should offer a replacement of lesser model or credit to a higher model in really close to just giving up on Fitbit
06-05-2018 08:03 - edited 06-05-2018 08:07
06-05-2018 08:03 - edited 06-05-2018 08:07
My Fitbit Blaze went blank in the last few hours. Totally blank but dashboard says it is fully charged.
After many tries at resetting it, the screen finally came back.