Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze Touchscreen not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

I recently got a Fitbit blaze and have been loving it ever since. I just went on a vacation with my family and the touch screen stopped working, I have tried resetting it multiple times and am worried it will not work again. I love the watch but this problem has rendered it useless to me unless I can fix it. If anyone knows what’s wrong or can help please let me know.

Best Answer
0 Votes
7 REPLIES 7

Hi there @EjStrobl. Great to see you in the  Fitbit Community Forums! 🙂

I'm sorry you're having problems with your display not working. Thanks a lot for what you've tried to get it to work though!

In this situation, I don't think there's much else that can be done on your end, so I've gone ahead and escalated your case to the Support Team for them to help you out with this and get you back on track! Please just keep an eye on your inbox for more instructions and if you need anything else, I'm here to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes

I just started having the same issue this week. 

Best Answer
0 Votes

Thank you so much hopefully I can fix it

Best Answer
0 Votes

 

Also, the band is coming apart where the screws attach the band.

 

Best Answer
0 Votes

I have had the same issue - happens every few days.

it goes to the steps screen & won't change.

the way i have fixed it is to put in the charger - the screen then reverts to the time screen.

Best Answer
0 Votes

Wow I am having the same issue sometimes and now my screen is just black although vibration is working. Very disappointed the Fitbit site isn’t even selling this model anymore they should offer a replacement of lesser model or credit to a higher model in really close to just giving up on Fitbit 

Best Answer
0 Votes

My Fitbit Blaze went blank in the last few hours.  Totally blank but dashboard says it is fully charged.

After many tries at resetting it, the screen finally came back.

Best Answer
0 Votes