help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze battery died

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-07-2017 06:41 - last edited on ‎10-16-2018 20:25 by Moderator Alum

‎03-07-2017 06:41 - last edited on ‎10-16-2018 20:25 by Moderator Alum

hi,

 

I have my blaze for almost a year and my blaze just died. i tried to charge it for over a day and it wont turn on. it used to charge in an hr or less.  when i plug it to charge in the computer i hear a noise that the computer recognizes a device. however. it does not charge.

 

screen is completely black. 

 

 

Moderator edit: subject format

Best Answer
0 Votes
2 REPLIES 2

‎03-07-2017 07:20

‎03-07-2017 07:20

You need to contact support it will not get seen here

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎03-07-2017 07:28

In response to WendyB

‎03-07-2017 07:28

thank you. I did that and will be able to return for replacement

Best Answer