Fitbit Blaze battery draining fast and other problems

[KristinaLynne]

I have had my Blaze for about one year. I got it last Christmas. Recently I noticed my battery isn’t holding charge. Notifications from my phone to the Fitbit have been unreliable lately. In addition, the last two nights the devise isn’t reading my sleep patterns. 

Is my Blaze getting old? I don’t know what the expected life of my devise is. 

I have also also lost some weight and the watch fits loose on my wrist. Can this effect how well it works and holds a charge? 

I really love my blaze and am kinda sad she isn’t working like she used to.  

Moderator edit: Updated title for clarity

[FerdinandFitbit]

Hi there @KristinaLynne, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having these problems with your Fitbit Blaze 😕 I'd like ot help you out.

Now, it's not normal for the battery to drain in less than 4/5 days. Also, wearing it a little loose should only have impact on your heart rate monitor not being recorded correctly but not on the battery life.

I've escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!