Fitbit Blaze blank screen

[Dancingfishes]

Hi.

My Blaze screen is blank. I've tried recharging but don't get a battery symbol. Green lights are still flashing and it is tracking movement on my phone app. I've tried restarting several times by pressing the left and bottom right buttons. I get the Fitbit logo, it vibrates and then the screen goes blank again. I've had the Fitbit over a year so no warranty. Is there anything else I can do?

Thanks

 Jane

Moderator edit: subject for clarity

[WendyB]

You have done everything you can. If restarting doesn't bring it back then its DOA

Contact support to see what they can offer you. There generally is a discount offered

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[AlejandraFitbit]

A warm welcome to the Community @Dancingfishes and @WendyB thanks for the input.

I appreciate all the efforts in trying to fix this issue and would like to know if you followed our friend's recommendation and contacted our support team, have they offered a solution for this?

Hope to hear from you soon. 

[Dancingfishes]

The Support Team have been excellent in getting me back up and running. Can’t thank them enough. 

[WendyB]

Thats great to hear @Dancingfishes

Happy stepping!

[AlejandraFitbit]

Those are great news @Dancingfishes and @WendyB great to see you around.

I am glad to hear that your Blaze issue has been resolved. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up!