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Fitbit Blaze blinking the diamond

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‎03-18-2017 12:46

‎03-18-2017 12:46

My Fitbit blaze all of the sudden just started blinking the diamond. I tried shutting it down. It would not work. What can I do to fix it?

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2 REPLIES 2

‎03-18-2017 13:11

‎03-18-2017 13:11

Blinking the diamond usually means you've lost connection during a sync.

Since you can't get to the turn off feature with your screen busy, try this:

 

  • Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  • Let go of the buttons.

You may have to restart your mobile too

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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‎03-18-2017 14:41

In response to wmchapman

‎03-18-2017 14:41

Thank you. It's working now.

Sent from my iPhone
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