Fitbit Blaze displaying incorrect information

[BarBill]

 Hi, The past few days my Blaze has not been displaying the correct steps or time.  I have had to open the app on my phone to re sync it and then it would work again.  This has happened maybe 4-5 times in the last 3 days.  The app will show the correct steps and time.  What worries me is I use the Blaze for an alarm clock, so now I am worried it is not trustworthy

Moderator edit: Updated title for clarity

[WendyB]

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

[LimaMikeJuliet]

Hi .. my blaze is only a couple of weeks old. Today i drove 100miles and thrn sat in an office and then drove back.. apparently i have climbed 19 floors and done 5000 steps!?!?!?!?!?!?! 

Battery definately does not last anywhere near 5 days either (i have turned off the constant sync)

I really regret buying it now. Its rubbish. 

[FerdinandFitbit]

Hi there guys @BarBill @LimaMikeJuliet, welcome to the Fitbit Community Forums! 🙂

@BarBill, I'm sorry to hear that your tracker will not keep the correct time. I think this can be due to syncing issues. Besides @WendyB great suggestion of restarting your tracker, you can try to set it up as a new device as well. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem. After that, keep an eye on your tracker and see how it goes.

@LimaMikeJuliet, I'm sorry to hear that your tracker is recording incorrect information. I can also suggest giving your tracker a restart and then, set it up as a new device. Just in case as well, check your settings to make sure your personal information has been correctly entered and updated it if necesary. After setting up the tracker as a new device and restarting it, let us know if you need more help!

[BarBill]

Thank You, I will give that a shot.

[BarBill]

I hope you can get that resolved.  I am a truck driver, and I also notice from time to time added steps just from road bumps, but never that many.  Otherwise I love my blaze, have had it for over 2 years now.  

[BarBill]

Thank you, I am doing the restart three times like @WendyB suggested.  If that doesn't work I will setup as a new device.  Thank you again