help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze does not stay connected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2019 10:25 - last edited on ‎10-09-2019 08:53 by Moderator Alum

‎10-08-2019 10:25 - last edited on ‎10-09-2019 08:53 by Moderator Alum

My Fitbit Blaze (And my Charge 2) dont say connect most of the time.

 

 

Moderator edit: format

Best Answer
0 Votes
1 REPLY 1

‎10-09-2019 08:52

‎10-09-2019 08:52

Hello @mmoyneur, welcome to the Fitbit Community forums. 

 

Thank you for sharing this information about what you've been experiencing with your Blaze and Charge 2 that won't stay connected.

 

Before considering other options, could you please confirm if you already tried all the steps listed here to resolve syncing problems? Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes