Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
Please try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to welcome you @Sblake5120 and @WendyB thanks for stopping by.
I would like to know if our friend's @WendyB recommendation worked for you? Is your tracker working properly now or you still having issues?
Hope to hear from you soon. ![]()
Best Answer