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Fitbit Blaze is not responding

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‎02-24-2019 17:30 - last edited on ‎02-25-2019 07:39 by Moderator Alum

‎02-24-2019 17:30 - last edited on ‎02-25-2019 07:39 by Moderator Alum

My fit bit hasn’t turned on at all. I left it charging over night and when I took it off the charger it was super hot and wouldn’t turn on. I’ve tried pressing the left button and bottom button on the right together but that doesn’t work either. I’ve tried charging it again but it just gets super hot. Help!!!!!

 

Moderator edit: Updated title for clarity, format

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‎02-25-2019 07:42 - last edited on ‎02-03-2025 08:21 by Fitbit Moderator

‎02-25-2019 07:42 - last edited on ‎02-03-2025 08:21 by Fitbit Moderator

Hi there @BettyCarr , welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems getting your Fitbit Blaze to respond. Thanks a lot for all that you've tried to get it to work. I'd like to help you out with this.

I've escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!

Ferdin | Community Moderator, Fitbit

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