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Fitbit Blaze is not syncing

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‎03-08-2018 10:38 - last edited on ‎03-09-2018 07:13 by Moderator Alum

‎03-08-2018 10:38 - last edited on ‎03-09-2018 07:13 by Moderator Alum

My Fitbit Blaze hasn't been able to sync for the last few months. I have tried everything to get it to sync and still nothing, I've tried:

1. Checking for updated on my phone and on the app (everything is updated). "Android User"

2. Reinstalling the fitbit app...still nothing

3. Restarting both my phone and the fitbit...still nothing.

4. Removing and Re - Pairing the fitbit on both the fitbit and my phone...still nothing.

 

I've tried probably more than what I listed, and in a bunch of different orders. Suggestion to anyone looking to get one ... don't.

 

 

Moderator edit: subject for clarity

 

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2 REPLIES 2

‎03-08-2018 19:47

‎03-08-2018 19:47

I’d love to know the answer to that problem as well.  I’ve had the same problem for the last months.  I can sync fine on my iPad but not on my iPhone.  

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‎03-09-2018 07:17

‎03-09-2018 07:17

Hey @daniellep1993 and @SunsetRunner a warm welcome to the Community.

 

Thanks for troubleshooting this by yourself @daniellep1993, since the steps you tried did't work, I recommend keeping an eye on your inbox for further assistance.

 

@SunsetRunner I would like to know what have you tried so far? In the meantime, I suggest taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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